The Sharing of Experience

Read testimonials from people who have planned and experienced services here.

Oftentimes the best way to get a sense of how you’ll feel is to hear directly from families that have held services for loved ones at Heritage Funeral & Cremation Service. We invite you to read and explore a range of testimonials and get the best sense possible of what your experience can be. Please ask us any questions, any time. We want nothing more than to help you through a difficult time with ease, peace and healing.

The pricing for preplanned arrangements was some of the best I’ve seen. Ask for Matt Spence!

Amanda Redwine August 09, 2025
5 stars

Heritage Funeral and Cremation Service was outstanding during my family's lost of our mother. Jessica was kind, patience, and overall a great delight to work with during this time. We really appreciate taking care of our mother and showing nothing but professional.

Anthony Chapman July 09, 2025
5 stars

I'm so glad I chose Heritage Funeral Home when my mother passed away. They were warm ,friendly,& very personable during this difficult time. Not to mention, extremely reasonable pricing is offered. Highly recommend Heritage Funeral and cremation home.

T G July 03, 2025
5 stars

We used the services of Heritage Funeral and Cremation Services, (Bunnell), for my dad’s needs back in 2020; and today, we are again deeply grateful for the compassionate care and professionalism shown by Adam and his team at Heritage Funeral and Cremation Services during a very difficult time for our family. From the moment we began making prearrangements for my mom’s services, their team was incredibly helpful, guiding us through each step with kindness and clarity. They treated our family—and especially our mother—with the utmost respect and tenderness. When it came time to bring her into their care, they were gentle, dignified, and deeply respectful of both her and the family present. What stood out most was Adam’s attention to the small details that made a big difference - like allowing us to have the urn delivered directly to them so we could focus on caring for another loved one who is terminally ill (out-of-state). Adam’s reassurance that they had everything handled gave us peace of mind when we needed it most. We truly felt cared for by people who understand the importance of compassion, respect, and thoughtful service. We highly recommend Heritage Funeral and Cremation Services to any family navigating the loss of a loved one.

Teresa May 30, 2025
5 stars

Matt is so caring, compassionate, and knowledgeable. No one else I would feel comfortable with helping make these difficult decisions

Kara King February 13, 2025
5 stars

Our loved ones condition took a turn for the worst and everything happend so quickly. We had to make a decision right then and there on what we were going to do. We called Heritage Funeral And Cremation and was met with so much compassion. Matt was who we spoke to and ended up being our assigned funeral Director. He was very patient and kind from the very beginning. He explained everything thoroughly, and he was there and ready for any questions or accommodations. Matt made sure to make the service as perfect as possible and stress free. There are no surprises when it comes to cost either. They are very upfront, affordable, and convenient. They offer memorial items such as urns and jewlry. Because of him, we were able to spend 100% of our time with our family with no distractions. We are very appreciative and grateful. I highly recommend it!

BM BM January 19, 2025
5 stars

We had an amazing experience at Heritage Funeral Home. Adam was a pleasure to meet and work with. He made a painful and difficult time so much easier for us. His level of professionalism and knowledge is a true asset to the community. He was a blessing as we navigated planning for our mother's cremation service. We highly recommend this business. Thank you, Adam.

Linda S September 05, 2024
5 stars

Absolutely the best ppl you want on your side in this situation. Super kind, compassionate and patient. Thank you so much!

Karen Jean-Gilles May 14, 2024
5 stars

MR A FISHER BENT BACKWARDS TO DO EVERYTHING WE ASKED,WE COULD NOT BE MORE PLEASED FOR THE SERVICES HE PROVIDED WHEN MY BROTHER IN LAW PASSED. "HERITAGE FUNERAL AND CREMATION SERVICE" IS THE ONLY PLACE I WOULD SUGGEST TO ANYONE WHETHER YOU LIVE IN FLAGLER,VOLUSIA OR ST JOHN COUNTY. THANK YOU ADAM,YOU ARE THE BEST IN THE BUSINESS!

Eduardo Freeman March 08, 2024
5 stars

When you love someone and they are suddenly, tragically just gone, your logical, rational brain can't do what it normally would for you or for the one you've lost. Adam helped, still helps me do that. One step at a time he points me in the right direction, encourages me to consider the choices, counsels me from experience and supports me through this journey of grief and healing. If and when I ever have to walk this path again, it will only be with Adam and Heritage.

Kimberli Nalven
5 stars

I highly recommend Adam at Heritage Funeral Home. Adam arrived 40 minutes after he received the call from Hospice regarding my Mom's passing. He assisted me through the process effortlessly. We were treated with respect, dignity and compassion. Everything was explained perfectly and handled timely. My family was extremely impressed with his services and his costs are very reasonable and competitive. Thank you Adam! I wish you and your family success in your business.

Lynn Osborne Garrity
5 stars

During the most difficult time of my life, Adam, Randy and the entire staff provided direction and comfort. Honest, loving and compassionately provided choices without pressure which made the process so much simpler than i expected and relieved me of much of the stress. From the moment we contacted them i could not have asked for more. Every single detail was taken care of including service site selection to setting up and directing the service. I cannot say enough about the professionalism, compassion and genuine care these folks provided. I will forever be grateful.

Carol Stannard
5 stars

Working with Jessica was wonderful in arranging my mom's funeral. She was very understanding working with various family members, and she put together a very thoughtful video montage and memory leaflet. The team made sure everything went smoothly for the ceremony at the church. Highly recommend!

Jane Burkett July 12, 2025
5 stars

Heritage was absolutely amazing in helping us with the loss of my father in law very unexpectedly. The care and kindness shown made the process so simple. Miley was an absolute angel. 10/10 I would recommend them for the care of your loved one as they move on to their eternal life. Thank you all for your support, kindness, and service. -The Hantzos Family-

Rachel Folmer July 04, 2025
5 stars

My mother passed away and Adam was excellent and amazing. He was so knowledgeable and understanding. His compassion and ability to explain made things so very easy during this difficult time. Absolutely highly recommend this family owned business. 5 stars++++

Chris Mattson July 02, 2025
5 stars

Five stars really aren't enough for this place. Everyone there was super helpful, professional, and friendly. Adam is outstanding. They all made a very difficult time in my life go very smoothly. I would highly recommend them.

Penny Markulis March 12, 2025
5 stars

Jessica Story and the entire staff made my personal loss very easy. I can't thank you all enough for all the help. May God always bless you all.

Sue Holland January 29, 2025
5 stars

My family and I are beyond grateful for everyone at Heritage! My father passed away this past fall and the support they gave was above and beyond. Thank you!

Shelly Alvarado December 31, 2024
5 stars

With the loss of my husband Heritage was very compassionate and so respectful of our wishes. Jessica was great to work with and would definitely recommend them. God bless them

linda clark June 09, 2024
5 stars

The Hertiage Funeral Home was very thoughtful , kind , informative .

Patricia O'Connor May 09, 2024
5 stars

They are wonderful to work with family, all staff are kind,caring n compassionate. The service preparation ceremonyand closing were all outstanding n seamless. Jessica Adam and Team did a phenomenal job in assisting our family in this difficult time. We cannot thank u enough. Your whole Team is quite an assett to the community.Jessica thank u for going above n beyond in sending mom off so beautiful and thanks for all your support

WOODS N FAMILY October 24, 2022
5 stars

The staff at Heritage Funeral are amazing. Even though you are going through a difficult time they are so understanding. So kind. So gentle with their words. They help you relax through the process. Their pricing is fair and they did a great job. I highly recommend them to anyone.

Roxanne Youhess
5 stars

Adam and his team have been nothing but professional, caring, and kind during a very difficult time of my father's unexpected passing. From taking care of details, to helping us find a place of service for his wake, they helped with everything. We never felt pressured to purchase extra things, and never felt taken advantage of. We will always be grateful for the way we were treated by Adam, his team, his wife and the staff at St John's Family funeral home during this most difficult time.

Olga Higbee
5 stars